Refund policy

Shipping, Returns & Refund Policy

📦 Delivery of Digital Products

All products offered on Ambossle.com — including medical books, Qbanks, online courses, and video lectures — are digitally delivered via email or user accounts.
No physical shipping is involved unless otherwise stated.

Upon successful purchase and payment, digital access is usually granted within 1 to 24 hours. If there is any delay or issue, please contact us immediately.

🔁 Return & Exchange Policy for Digital Products

Due to the nature of digital goods, we do not offer returns or refunds once access has been delivered, downloaded, or activated.

However, we are committed to ensuring customer satisfaction. If you experience any of the following within your active subscription period:

*Inability to access your digital account or product

*Account issues or login problems

*Broken or incomplete content

✅ We will provide a free replacement or exchange (such as a new account or access link) after verifying the issue.

📧 To request support, please contact us at:
support@ambossle.com or WhatsApp: +92 319 9016021

🛑 Non-Returnable Items

Please note that all sales of digital products are final.
We cannot accept returns or issue refunds for:

*Subscription-based content once delivered

*Downloaded materials (eBooks, PDFs, lectures, etc.)

*Sale or discounted items

*Gift cards or prepaid licenses

🇪🇺 European Union Customers – 14-Day Right of Withdrawal

If you are a customer in the European Union, you have the right to withdraw from your purchase within 14 days, provided the digital product has not been accessed, downloaded, or used.

Once a digital product is delivered or activated, this right is waived in accordance with EU consumer protection laws.

💸 Refunds (If Applicable)

If a refund is approved in exceptional cases (such as duplicate orders or failed access), it will be processed to your original payment method within 10 business days.
Please note that banking delays may vary.



If you haven’t received your refund after 15 business days, please contact us at:
📩 support@ambossle.com